Pandemic lockdown in 2020 brought an unprecedented surge in online shopping all across the world. Online retailers had to handle the increased demand and traffic suddenly – and for the entire year. But the year-long online shopping spree by no means hampered expectations for online Black Friday. Retailers needed to be prepared.
One of those retailers was GittiGidiyor, the Turkish subsidiary of eBay. GittiGidiyor serves a user base of 33 million buyers and sellers. Like most online retailers, business was already skyrocketing in 2020.
GittiGidyor had already established excellent scalability through modernization About 80% of its applications are microservice-based and containerized, including all front and back-end services and its hyper- critical payments system, which is really the engine of the business. Black Friday would provide GittiGidyor’s biggest test yet, increasing its overall volume by four or five times. Meeting this challenge would require a clear, consolidated view of potential issues arising across a complex, distributed application landscape.